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ACSO, the newly formed trade association for the claims sector, has urged MPs on the powerful House of Commons Justice Select Committee to lobby the Ministry of Justice (MoJ) to ‘open up’ and give more detail about the development of the small claims portal, due to be launched next year.

Ellie Reeves MP (Lab – Lewisham West and Penge) has backed ACSO’s call.

People who use our civil justice system to claim damages can come in for a bit of flak. Some in the insurance industry say vast numbers of claims are exaggerated or even fraudulent. Even by making such a claim, they suggest, you are fuelling the country’s out-of-control ‘compensation culture’ which is pushing up premiums and hitting everyone in the pocket.