ACSO/ABI Statement of Intent for progressing claims during the COVID-19 crisis

ACSO and the Association of British Insurers (ABI) have formulated a set of temporary principles designed to enable the timely resolution of disputes during the COVID-19 crisis, thereby ensuring the wheels of justice continue to turn during these unprecedented times.


Read the Statement

See the list of parties who endorse the Statement of Intent here

If your firm wishes to endorse the principles outlined in the Statement of Intent, please contact

Association of Consumer Support Organisations

ACSO represents the interests of consumers in the civil justice system and the reputable, diverse range of organisations who are united in providing the highest standards of service to them.

What we do

By engaging with policymakers, regulators, our wider industry and the media, we are helping ensure there is a properly functioning, competitive and sustainable civil justice system for honest consumers.

Who we work with

ACSO’s members are some of the most reputable and trusted organisations in the industry who work on behalf of consumers as claimants in the UK civil justice system.

Get in touch