Posted on 29.09.2020 /

ACSO responds to the FCA consultation on guidance for firms on the fair treatment of vulnerable consumers

Rachel Cairnes, policy and public affairs adviser at the Association of Consumer Support Organisations (ACSO), responds to the Financial Conduct Authority (FCA) consultation 'GC20/3 Guidance for firms on the fair treatment of vulnerable consumers'.

Posted on 09.09.2020 /

The importance of rehabilitation

Recovery from personal injury is dependent on many things, but nothing is of greater importance than physical and psychological rehabilitation. The type of injury doesn't diminish that, regardless of whether it was inflicted through another driver's negligence, as a result of poor working conditions, because of medical mistakes during treatment or any other means.