Matthew Maxwell Scott, Founder, Executive Director
Matthew has had a diverse career with insurers, claimant lawyers and others. He worked for ten years for the CBI and has also been a local councillor and a parliamentary candidate. He brings his understanding of membership organisations and his wide range of political and media contacts to bear to support ACSO’s mission.
Ben Welsh, Founder, Director
Ben is a specialist communications and reputation management consultant, focusing primarily on the insurance sector. Prior to this role, Ben spent 18 years in a variety of senior communications roles within several industries, including trade associations, utilities and financial services, the latter with Aviva Plc, where amongst other roles he was the Group Public Affairs Director, responsible for public affairs and public policy for Aviva. As well as insurance, Ben has worked for the European Community in Brussels; a sports public relations agency in Hong Kong and for the tobacco industry trade association in London.
Amir Ali OBE, Senior Advisor
Amir is an immediate past chairman of the Civil Court Users Association, past president of The Institute of Paralegals and a fellow of the Chartered Institute of Credit Management. He sits on the law advisory boards of several universities, works with the Ministry of Justice on online dispute resolution and has almost 40 years’ experience in the UK’s legal and enforcement sectors. He was awarded an OBE in 2022 for ‘Services to Court Users and the Law.’
Chris Warner, Senior Advisor
Chris Warner has joined the ACSO executive team as a senior advisor. Chris has significant experience as a consumer champion, specialising in consumer protection and redress. He is currently a Panel Member of the Financial Services Consumer Panel, having previously spent 8 years as a Legal Director at the CMA and, prior to that, 8 years as a senior lawyer at Which?.
At the CMA, Mr Warner’s work was focused on consumer enforcement, consumer protection policy and the CMA's market studies and market investigations. He also has a competition law background. Mr Warner qualified as a solicitor specialising in competition law at Linklaters LLP and spent a number of years there advising on a wide range of UK and EU competition law matters, before joining Which?.