Commenting on the Q3 2025 data from the government’s Compensation Recovery Unit (CRU), received following a Freedom of Information request by the Association of Consumer Support Organisations (ACSO), executive director Matthew Maxwell Scott said:
“Road-traffic accident injuries for the third quarter of this year are once again at a record low, at just under 72,000 between July and September 2025. For the year to date, overall such claims are down nine per cent on the equivalent period in 2024, and we see little reason why that downwards trend should not continue.
“At face value, fewer claims could mean fewer accidents, but equally, it could mean that injured people are not claiming because it’s too difficult, too time consuming, and the compensation for injuries is derisory.
"As the government puts the finishing touches to the Motor Insurance Taskforce report, these latest figures confirms that the case for further personal injury reform is wafer thin, especially with motor premiums continuing to fall. These number should give extra impetus to the insurers to reduce bills even further, giving hard-pressed consumers a much-needed break.”
Mr Maxwell Scott noted that the trends for other categories of claim were broadly flat, with the exception of Employer Liability claims, which jumped by over eight per cent in the last quarter, to 12,236. There is no immediate explanation for the jump, he said, but ACSO will watch out for emerging trends.