Commenting on the Q3 2025 data from the government’s Compensation Recovery Unit (CRU), received following a Freedom of Information request by the Association of Consumer Support Organisations (ACSO), executive director Matthew Maxwell Scott said:
“Road-traffic accident injuries for the third quarter of this year are once again at a record low, at just under 72,000 between July and September 2025. For the year to date, overall such claims are down nine per cent on the equivalent period in 2024, and we see little reason why that downwards trend should not continue.
“At face value, fewer claims could mean fewer accidents, but equally, it could mean that injured people are not claiming because it’s too difficult, too time consuming, and the compensation for injuries is derisory.
"As the government puts the finishing touches to the Motor Insurance Taskforce report, these latest figures confirms that the case for further personal injury reform is wafer thin, especially with motor premiums continuing to fall. These number should give extra impetus to the insurers to reduce bills even further, giving hard-pressed consumers a much-needed break.”
Mr Maxwell Scott noted that the trends for other categories of claim were broadly flat, with the exception of Employer Liability claims, which jumped by over eight per cent in the last quarter, to 12,236. There is no immediate explanation for the jump, he said, but ACSO will watch out for emerging trends.
| Volume of Personal Injury Claims Registered with the Compensation Recovery Unit (CRU) | |||||||
| Liability Type | Clinical Negligence | Employer | Motor | Other | Public | Not Known | Total |
| 1 Jan 18- 30 Jun 18 | 8,978 | 42,151 | 326,699 | 5,036 | 47,950 | 1,209 | 432,023 |
| 1 Jul 18 - 30 Sep 18 | 4,483 | 22,375 | 159,417 | 1,804 | 21,290 | 616 | 209,985 |
| 1 Oct 18 - 31 Dec 18 | 3,944 | 23,517 | 181,261 | 1,848 | 23,247 | 737 | 234,554 |
| Total 2018 | 17,405 | 88,043 | 667,377 | 8,688 | 92,487 | 2,562 | 876,562 |
| 1 Jan 19 - 31 Mar 19 | 4,207 | 22,001 | 156,791 | 1,868 | 21,288 | 597 | 206,752 |
| 1 Apr 19 - 30 Jun 19 | 3,494 | 25,342 | 146,844 | 1,610 | 16,244 | 328 | 193,862 |
| 1 Jul 19 - 30 Sep 19 | 3,908 | 23,491 | 169,217 | 1,995 | 20,101 | 430 | 219,142 |
| 1 Oct 19 - 31 Dec 19 | 4,324 | 16,162 | 181,131 | 1,927 | 19,622 | 504 | 223,670 |
| Total 2019 | 15,933 | 86,996 | 653,983 | 7,400 | 77,255 | 1,859 | 843,426 |
| 1 Jan 20 - 31 Mar 20 | 4,119 | 14,032 | 155,860 | 1,554 | 16,620 | 393 | 192,578 |
| 1 Apr 20 - 30 Jun 20 | 2,217 | 10,531 | 94,973 | 1,076 | 11,778 | 351 | 120,926 |
| 1 Jul 20 - 30 Sep 20 | 2,503 | 10,774 | 104,782 | 1,124 | 12,358 | 298 | 131,839 |
| 1 Oct 20 - 31 Dec 20 | 3,827 | 12,734 | 139,758 | 1,413 | 14,606 | 398 | 172,736 |
| Total 2020 | 12,666 | 48,071 | 495,373 | 5,167 | 55,362 | 1,440 | 618,079 |
| 1 Jan 21 - 31 Mar 21 | 5,938 | 11,648 | 107,463 | 964 | 12,544 | 301 | 138,858 |
| 1 Apr 21 - 30 Jun 21 | 3,938 | 9,866 | 101,679 | 1,180 | 10,834 | 206 | 127,703 |
| 1 Jul 21 - 30 Sep 21 | 3,805 | 11,222 | 90,135 | 1,129 | 14,064 | 249 | 120,604 |
| 1 Oct 21 - 31 Dec 21 | 3,744 | 11,748 | 98,774 | 1,196 | 15,084 | 109 | 130,655 |
| Total 2021 | 17,425 | 44,484 | 398,051 | 4,469 | 52,526 | 865 | 517,820 |
| 1 Jan 22 - 31 Mar 22 | 4,062 | 10,933 | 97,099 | 1,093 | 12,742 | 115 | 126,044 |
| 1 Apr 22 - 30 Jun 22 | 3,730 | 11,594 | 93,113 | 1,031 | 12,785 | 143 | 122,396 |
| 1 Jul 18- 30 Sep 22 | 3,593 | 11,168 | 96,176 | 1,221 | 14,140 | 68 | 126,366 |
| 1 Oct 22 - 31 Dec 22 | 3,311 | 9,651 | 84,257 | 922 | 11,943 | 79 | 110,163 |
| Total 2022 | 14,696 | 43,346 | 370,645 | 4,267 | 51,610 | 405 | 484,969 |
| 1 Jan 23 - 31 Mar 23 | 3,809 | 11,315 | 93,989 | 1,569 | 14,535 | 188 | 125,405 |
| 1 Apr 23 - 30 Jun 23 | 3,406 | 10,621 | 89,361 | 1,578 | 13,683 | 176 | 118,825 |
| 1 Jul 23 - 30 Sep 23 | 4,374 | 10,926 | 85,830 | 1,900 | 14,545 | 157 | 117,732 |
| 1 Oct 23 - 31 Dec 23 | 3,329 | 11,434 | 83,050 | 2,105 | 14,609 | 213 | 114,740 |
Total 2023 | 14,918 | 44,296 | 352,230 | 7,152 | 57,372 | 734 | 476,702 | |
| 1 Jan 24 - 31 Mar 24 | 4,730 | 11,566 | 90,565 | 2,716 | 16,096 | 250 | 125,923 |
| 1 Apr 24 - 30 Jun 24 | 3,176 | 12,001 | 77,785 | 2,210 | 13,806 | 168 | 109,146 |
| 1 Jul 24 - 30 Sep 24 | 3,923 | 11,280 | 76,678 | 2,524 | 18,179 | 265 | 112,849 |
| 1 Oct 24 - 31 Dec 24 | 4,711 | 10,650 | 83,609 | 2,764 | 17,869 | 262 | 119,865 |
Total 2024 | 16,540 | 45,497 | 328,637 | 10,214 | 65,950 | 945 | 467,783 | |
| 1 Jan 25 - 31 Mar 25 | 4,585 | 9,995 | 74,211 | 2,536 | 14,569 | 217 | 106,113 |
| 1 Apr 25 - 30 Jun 25 | 3,834 | 10,306 | 72,534 | 2,599 | 14,091 | 192 | 103,556 |
| 1 Jul 25 - 30 Sep 25 | 3,636 | 12,236 | 71,849 | 2,967 | 15,909 | 166 | 106,763 |
| 1 Oct 25 - 31 Dec 25 | |||||||
Total 2025 | ||||||||