The Association of British Insurers (ABI) and the Association of Consumer Support Organisations (ACSO) have formulated a set of principles which we encourage parties to follow to enable the timely resolution of disputes during the ongoing COVID-19 crisis.

Commenting on the decision by ministers to further delay the LiP portal, Matthew Maxwell Scott, executive director of the Association of Consumer Support Organisations (ACSO) said: 

Matthew Maxwell Scott, executive director of ACSO, responded to the Department of Culture, Media and Sport (DCMS) call for evidence on 'Online advertising'.

Matthew Maxwell Scott, executive director of ACSO, responded to the Financial Conduct Authority's call for input on 'Open Finance'.

Rachel Cairnes, policy and public affairs adviser at the Association of Consumer Support Organisations (ACSO), responded to the Information Commissioner's Officer (ICO) consultation on the draft direct marketing code of practice.